This policy sets out what information we (Joy Manufacturing Co. LLC) may collect about you across all our services (including our games, websites, social media pages, and any other affiliated services), what we do with that information, and what your options are in regards to it. By using our services you consent to the terms and practices set out in this policy.
This information may include certain personally identifiable information that can be used to contact or identify you, including, but not limited to, your email address, name, other information (“Personal Information”). We receive and store any information you give to us such as when you:
Download, update, and play our games
Enter competitions
Interact with us on social media such as Facebook, Twitter, and Discord
Enter information on our website(s), Steam forums, on our chat rooms
Information that you disclose in these areas is public information, and will be accessible to anyone who uses these services. Sharing of personal information in these areas is strictly discouraged and is done so at your own risk.
Children under the age of 13 are not permitted to register for an Account or use other interactive features of our site.
Request support, make a compliment, make a complaint, or otherwise contact us directly
Give us your information in any other way
We receive and store certain types of information automatically when you interact with us, such as:
Information about how you use our services
When you sign up to our services or pages on social media platforms, we gather basic profile information such as name, gender, age-range, friends and profile photo;
information about the devices used to connect to our services including make and model, operating system, platform, and languageCertain services may track and store your IP address. This information is used internally to assist in our fight against online payment fraud and identifying users who consistently infringe on our terms of use
Sometimes we may uses passive tracking technologies to log additional non-identifiable information with regards to usage of certain services. Sometimes we collect information from you from third parties such as Apple, Amazon, Facebook, Google, Steam. We collect this information so that we can deliver our services and features.
In our services, from time to time we may include links to other websites as a service to you. The third party sites are operated by companies that are outside of our control, and your activities at those sites will be governed by the policies and practices of those third parties. We encourage you to review the privacy practices of these third parties before disclosing any personally identifiable information, as we are not responsible for the privacy practices of those sites. We use third-party advertising companies to serve ads when you visit our website.
These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. These third parties may place cookies on your browser when you visit certain pages of our site, or collect cookies that they have previously placed, along with the URL of the page you visited. We do not control those third parties or their use of data. In some cases we may provide tools for you to limit data sent to third parties. This privacy policy does not cover those third parties’ use of data.
We collect information from you to to be able to deliver our services to you, to collect and respond to requests and provide customer service, to provide you with the best experience possible across our services, to help improve on this experience and and for our internal business purposes that form part of normal business practices. Some provision of personal information is optional. However, if you do not provide us with certain types of personal information, you may be unable to enjoy the full functionality of the service.
We may from time to time use this information to offer our services to you, to tell you about and advertise new offerings, products, events, updates and information that may be relevant to you.
Additionally, this information is used to maintain statistical databases of player progress.
We may disclose personal information we hold about you in the following circumstances:
If we are required or authorized to do so by law or law enforcement agency
To our business partners in the course of providing our services to you
To avoid, lessen or prevent a serious emergency or crime.
We take reasonable measures to protect the information that we collect from you. Please be aware, however, that no method of transmitting information over the internet or storing information is completely secure. We cannot guarantee the absolute security of any information.
We use standard and reasonable measures to protect security information you provide on registering with one of our services. We urge you to protect your password by not sharing it with anyone else and to take measures to prevent it from unauthorized access such as unique combinations of letters and numbers. We cannot be held responsible for password information being obtained by another individual by means of theft, guess work or through personal disclosure.
We do not intend that children under 13 years old will use our services or play our games. We do not solicit or knowingly collect information from children under 13 years old without permission from a parent or guardian. If you believe that we have inadvertently collected such information, please contact us.